Since the Service offers non-tangible, irrevocable goods we do not provide refunds after the service is purchased, which you acknowledge prior to purchasing any product on the Services. Please make sure that you’ve carefully read service description before making a purchase.
With the purchase of the service, the process of submitting the application for a visa waiver program for you to the immigration and border control authorities of the United States government begins immediately. Since once the process begins, the various non-refundable fees are paid, we will not be able to make any monetary refund from the moment you made the payment through this system.
Please note: Any cancellation of a transaction or unilateral denial of a transaction on the part of the user will result in the immediate cancellation of an entry permit to the United States. Also, the service provider, i.e. esta-center and immigration and border control authorities of the United States government will take legal action against the owner of the means of payment or against the candidate himself for approval of the visa exemption program (authorization of entry into the United States) who canceled or denied a transaction.
Contacting us
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:
https://esta-center.co.il/contact/
or by email:
info@esta-center.co.il
This document was last updated on May 22, 2023